How can we to help?

Access app.mozinone.co.mz/login and click on ""Register"". Fill out the form with your name, email, and password. You will receive an activation email — click the link to activate your account.

No need to install anything! The MOZinONE App is a web application (PWA) that works directly in the browser, On your mobile phone or computer. If you want, you can add it to your home screen and use it like a normal app — without the App Store or Google Play.

Check the folder of spam/junk from your email. If you can't find it, go to the link resend page and enter your email. You will receive a new activation link valid for 48 hours.

On the login page, click on ""Forgot your password?"". Enter your email address and you will receive a link to create a new password.

Log in and access your Dashboard. Click on ""Profile"" to edit your name, photo, email, and other information.

Contact our team via email. info@app.mozinone.co.mz or WhatsApp with the deletion request. The account will be removed within 72 hours.

Log in, access the Dashboard and click on ""Add Listing"". Fill in your company details: name, address, category, hours, photos, and description. Then choose a plan and publish. It takes less than 5 minutes.

On your company page, click on ""Claim this Company"". Place your order with proof that you are the owner. After validation, it will proceed. manage the companyUpdate your information, receive bookings, and appear as verified.

When editing the company, find the box ""📅 MOZinONE Reservations"" and mark ""Accept reservations"". You can configure the duration of appointments, capacity, schedules and, if you wish, a Signal by M-Pesa. Reservations will now appear on your dashboard.

In your account menu, go to ""My Reservations"". There you can see all the bookings for your companies and you can confirm, cancel or complete. The customer is automatically notified via WhatsApp.

When editing the company, go to the section of Gallery. Upload your photos (we recommend images that are at least 100ml). 800x600pxYou can add a cover photo and multiple photos to the gallery.

Register is free And it already includes reservations. Paid plans add search prominence, more photos, and statistics. See the page for... Sponsorship Plans.

Check if: (1) the company is published and not in draft, (2) the plan is active, (3) the category is correctly filled in. If the problem persists, contact support.

On the company page, click the button to reserve (e.g., "Reserve a table," "Schedule an appointment"), choose the date and time, fill in your details, and confirm. You will receive confirmation via WhatsApp. No installation required.

It depends on the hotel. Hotels, lodges, and restaurants registered on the MOZinONE App reserves directly here — by voice (with the MOZi assistant 🎙️) or with a touch, with Signal by M-Pesa e notification via WhatsApp. You major international hotels and resorts are available through our partner Booking.com, on the page Tourism, where you can complete your booking safely.

Yes! On a company's page, tap the assistant. MOZi 🎙️ and say what you need — for example: ""Schedule an appointment for me for tomorrow at 2 PM"". MOZi asks you the remaining questions and creates the booking for you. It's a new feature. exclusive in Mozambique.

It depends on the company. Some ask for a Signal by M-Pesa To guarantee the booking. In this case, you will receive a payment request on your mobile phone and confirm it with your... PIN M-Pesa. The reservation is guaranteed immediately.

Yes. The MOZinONE App sends automatic reminders via WhatsApp Before you make your reservation, so you don't forget. The company is also notified of each new booking.

Reply to the WhatsApp confirmation message requesting cancellation, or contact the company directly. Companies may have their own cancellation policies.

Almost all of them: restaurants (table), dental clinics (consultation), hotels (stay), salons (time), workshops, consultancy (meetings) and much more. The form adapts to each type of business.

We offer several plans tailored to your business. See the page for more information. Sponsorship Plans To view prices and features.

We accept: M-Pesa (Vodacom), e-Spring (Movitel), mkesh (Tmcel), PremierWallet (Standard Bank) and cards Visa/Mastercard.

When choosing a plan (or paying a reservation deposit), select M-Pesa. You will receive a request on your mobile phone (USSD push). Please confirm with your PIN M-Pesa and it is activated automatically.

Check if you have sufficient balance. Please try again after a few minutes. If the problem persists, contact us via WhatsApp with proof of your attempt.

After payment, the invoice will be sent to your email. You can also download it from [website address]. Dashboard → Payments. For previous invoices, please contact support.

On the company page, section ""Promotions"", click on ""Redeem coupon"". You will receive a QR code and a unique code. Show it at the company to use the discount.

In your Dashboard → My Coupons Find all coupons, with their status (active, used or expired) and QR Code.

Yes. Each coupon has a expiration date as indicated in the redemption. After this date, it expires.

Contact the MOZinONE App team via email or WhatsApp. We will create the promotion with the discount, description, and validity period you specify.

Android (Chrome): Open the website, tap the menu (3 dots) → "Add to home screen". iPhone (Safari): Open the website, tap Share → "Add to Home Screen". It will appear like a normal app — without the App Store or Google Play.

Use an up-to-date browser (Chrome or Safari) and allow access to microphone When prompted, check your device's volume. If the problem persists, refresh the page.

Please check that: (1) the email address is correct, (2) the password is correct (pay attention to capitalization), (3) the account is activated. Try recovering your password by clicking "Forgot your password?".

Try: (1) clearing your browser cache, (2) checking your internet connection, (3) using the latest versions of Chrome or Safari. This may be a temporary problem — try again in a few minutes.

Check if the notifications are activated On your browser/mobile phone, go to app.mozinone.co.mz. In Chrome: Settings → Notifications → allow.